At Mykia Jewels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you visit our website https://mykiajewels.com/ and purchase our products.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our site, we may collect the following types of information:
Personal Information
We collect information you provide directly to us when you place an order, register for an account, subscribe to our newsletter, or contact customer support. This includes:
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Name
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Billing and Shipping Address
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Email Address
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Phone Number
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Account Credentials (Username and Password)
Payment Information
To process your orders, we collect payment details. Please note that Mykia Jewels does not store your credit/debit card information on our servers. All payment transactions are processed through secure third-party payment gateways (e.g., Razorpay, Stripe, PayPal, or UPI providers) which adhere to strict industry security standards (PCI-DSS).
Automated Information (Cookies & Analytics)
When you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system. We also use cookies to help us remember and process the items in your shopping cart and understand your preferences for future visits.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Order Fulfillment: To process and deliver your orders, including sending order confirmations, invoices, and shipping updates.
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Customer Support: To respond to your inquiries, returns, or refund requests.
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Improvement: To improve our website design, product offerings, and user experience.
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Marketing (with your consent): To send you emails about our store, new products, and exclusive offers. You may opt-out of these communications at any time.
3. Third-Party Services
We may share your data with trusted third parties to help us conduct our business and serve you better. These include:
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WooCommerce: Our store is built on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
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Payment Processors: To securely process your payments.
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Logistics Partners: To deliver your products safely to your doorstep.
These third parties have access to your personal information only to perform these specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4. Data Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
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Our website is encrypted using SSL (Secure Socket Layer) technology to ensure safe data transmission.
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Access to your personal data is restricted to authorized personnel only.
5. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to any inaccurate or incomplete data.
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Request the deletion of your personal data from our records (subject to legal or accounting retention requirements).
If you would like to exercise these rights, please contact us at the email provided below.
6. Changes to This Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.
7. Contact Us
If you have any questions regarding this Privacy Policy or wish to register a complaint, please contact us at:
Mykia Jewels
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Address: 1/203, Sector 1, Vikas Nagar, Kursi Road, Lucknow, Uttar Pradesh – 226022
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Email: mykiajewels@gmail.com
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Phone: +91 8127582322